Frequently Asked Questions

How do I know which inverter to buy?

The best inverter for your house depends on your needs. First you need to know the total load you want to run on the inverter. Inverters can work with all types of home appliances and consumer electronics. Your requirements would determine if you need a high-capacity or lower-capacity inverter. To calculate the total load you would like to run on the inverter. You can refer to our inverter calculator. Visit our Inverter Calculator to estimate your load and the best inverter battery combo for you.

What type of battery capacity do I need?

Batteries come in different capacities. They are available in 150AH, 220AH, etc. The battery capacity would depend on your expected backup time and the appliances to be connected.

What is a tubular battery? 

Tubular batteries with large tube-like positive plates, unlike other lead acid batteries. These batteries are rugged, provide longer service life and have twice the cycle life of SMF/VRLA batteries. They are specifically designed to support long and frequent power cuts.

How much battery capacity do I need with an inverter?

The number of batteries required for any inverter is determined by the inverter and its capacity. Some inverters can hold 1, others 2, and some 4 and more.All batteries are 12 Volts, usually written 12V. The easy trick to knowing the number of batteries you need for a specific inverter is to look at the inverter specifications. You will always have it in the pattern Inverter capacity/DC voltage needed.

What is the warranty for the particular inverter that I need?

Genus provides 12 months for their inverter systems. And provide 24 months warranty for their tubular batteries. These warranties are against manufacturer defects.

Why should I get Genus?

Genus inverters are the best because they are energy efficient, simple to use, stylish and have proven to be very reliable during power outages.

What inverter is most suitable for an SME?

A small or medium inverter capacity ranging from 1.5KVA – 4KVA will be ideal for an SME. This is subject to the capacity of the appliances to be connected.

Which is better: sine wave or square wave inverter?

When converting DC to AC, sine wave inverters outperform square wave inverters. Because of the reduced power loss and increased efficiency, using a sine wave inverter has the added benefit of not increasing your electricity bill.

How do I know if my inverter faulty?

Constant/ intermittent alarming, lack of output power/ poor performance, automatic shut-off, not powering-on, and inability to power load (device) below the inverter capacity are all indicators of a faulty inverter.